If you have eMLife access through your employer and haven’t created an account yet, go to the site provided by your employer. If you do not know the URL please contact your employer or email@example.com.
I’m going to do all days! but... just in case... how do I see which days I have missed?
Hover or tap on the 1% Challenge progress bar (on the Dashboard, My Schedule, Live Classes, and On Demand pages) to see a list of dates attended, missed, and remaining in the Challenge.
I’m traveling and am in a different time zone now — when does the “day” begin and end?
Days are counted starting at 12:00AM Eastern Time (midnight) at the beginning of a Mindful Daily. Any Mindful Daily attended that starts before midnight is counted towards the previous day. Please remember that the time that is shown is based on what time zone you set in the Account Info of your profile.
Does a “Full Course” count towards my total?
Only Mindful Daily courses count toward your 1% Challenge goals. Full Courses do not contribute to the 1% Challenge.
I don’t think I’ve missed a day, but the progress bar shows I missed one — why?
Please make sure that the Mindful Daily classes you attend fall inside the 24-hour range of the time zone you provided. If you believe that there is an error, please contact firstname.lastname@example.org
How do I claim my rewards?
After the Challenge has officially ended, we will send out a notification to your registered email address on how to claim your rewards. Please make sure you have not opted-out of receiving emails or you will likely not receive instructions on how to claim your rewards. Additional details about the rewards are contained in the Terms and Conditions of the 1% Challenge.
Can I earn all the Rewards if I participate all days?
No. The Rewards are not cumulative, once you earn a new Reward package level it will replace the package level before it.
Don’t see an answer to your question?
If you have another question, please contact Customer Support (email: email@example.com, phone: 855-211-1536)
Charity Earnings Summary
How does the charity-benefit program work?
Every minute you spend in a live Mindful Daily course will earn points for your charity. The more classes you attend, the more you earn! Your charity partner will receive a donation from eM Life on your behalf.